What Is The Best Embroidery Machine? Brother vs. Singer!

By | September 10, 2014

In the fast paced world of embroidery sewing, the right machine can make or break you. Chances are if you’re a serious sewer you’ve considered the hefty investment into a professional embroidery machine, but been nervous about taking the plunge with the wrong one. A good machine should be quiet, easy to use, and have a variety of excellent functions and designs. Take a spin with me through the world of embroidery machines and I’ll help you find the best one for you!

Today we’ll be looking at two specific machines found on Amazon.com. The first is the Brother PE770 5×7 Inch Embroidery-only Machine with Built-in Memory, and the second is the Singer Futura XL-400 Computerized Sewing and Embroidery Machine.

The features of the Brother machine include…

• Expansive 5 inch x 7 Inch Field
• LCD Display Screen
• 136 Built-In Embroidery Designs
• 6 Lettering Fonts
• Built-In Memory
• USB Port

The features of the Singer machine include…

• Software Transfer to Your PC through the Included USB Cable
• Extra Large 10 by 6 Inch Embroidery Hoop
• 125 Built-In Embroidery Designs
• 5 Fonts
• 30 Built-In Sewing Stitches with Two Fully Automatic One-Step Buttonholes

When we examine the features of these two professional grade devices head to head, there are four main elements we’ll be examining. First – does the machine make a lot of noise? Getting a whopping headache while sewing is NOT my idea of a relaxing hobby. Second – how easy is it to use? A complicated machine is not going to win me over either. And lastly, does it have a variety of functions so I will be able to find exactly the tool I’m looking for?

Lets dig in, to find the best embroidery machine for you!

Noise

Does the machine purr like a kitten or snore like a ogre? The Brother machine is as quiet as a mouse, which makes your embroidery time a truly relaxing experience. No more headaches over the buzz of a machine – using this device is almost as quite as doing the work by hand! A well-made machine shouldn’t sound like a machine, it should be pleasant and soothing to use. Chances are you’ll enjoy peaceful productivity with the Brother machine. Some users, however, did report an issue with noise while using the Singer machine, stating that it made a loud “buzzing” sound while in use. Not the best way to enjoy an embroidery session!

1:0 for Brother!

Easy of Use

Yes, but can I actually use this machine? Nothing would be more disappointing than sitting down to your brand new embroidery machine and not being able to even figure out how to turn the thing on, right? Imagine the frustration one might feel. Chances are, if you’re a beginner, these machines will be difficult to use at first, right? WRONG! The Brother machine is incredibly easy to use for a beginner, which is incredibly important – everyone has to start somewhere! Although beginners found it easy to use, many users complained that they had issues constantly fighting with the thread with the Brother device – thread was frequently getting jammed up and shredded. There were also issues with thread breaking, but to be fair, most of the reviewers who complained of this admitted it had a lot to do with user error. Other users had issues with the Brother machine after they changed threads or needles – some even reported this caused the device to stop working all together. Some had issues with the bobbin winder popping out and it being necessary to tape it down into place.

Many users of the Singer machine reported difficulty getting the device to work, although many stated that as long as you read the instructions and follow them exactly, it’s fairly straightforward to use. Issues that Singer users reported include needles breaking, thread breaking, thread getting stuck in the bobbin winder, and the device simply not working correctly in general. When they contacted Singer for support, users reported service taking anywhere from two weeks to two MONTHS to receive assistance. One user went as far as to imply that their service department took so long in order to ensure the warranty expired before the owner could get service! Another user reported being on hold with their service department for over an hour.

Many reviews stated that they originally purchased the Singer machine, but returned it to purchase the Brother – never a good sign! Many users of the Brother rated it five stars and reported they had ZERO problems with it. They had half as many one star reviews as Singe users, even though they had twice as many total reviews as Singer.

2:0 for Brother!

Variety of Functions

Can I find exactly what I’m looking for with this machine? Even if your machine is easy to use, if you don’t have the tools you need, you aren’t going anywhere! Through the Brother software, you are able to download a lot of designs to work with you; it would be hard to run out! Many users stated being even overwhelmed by the variety of options available for download on the Brother device – maybe in this case, too much of a good thing can be a bad thing?

The large working area on the Brother device also makes it easier to embroider bigger designs, which is a, well.. BIG benefit! The Singer device, however, is reported to be better suited for larger jobs, including commercial work. It allows users to go up to a 12”x20” size working area and offers multi hooping.

Many users recommended going on YouTube and Google to learn more about all the functions and features available for the Brother machine – these websites can be an elementary embroiderers best friend! Singer users were advised to purchase the Auto-Punch software to unlock a larger variety of functions for the Singer machine. However, some users reported the Singer device shipping without any accessories, although they felt the included software disk did have a large variety of options. Unfortunately, some users reported the software disk was missing completely – it sounds like Singer’s product is not consistent, and leaves users wanting more!

One Point for Singer, One for Brother: Both are very versatile Machines – 2:1 for Brother! Do we have a clear winner ?

So What Is the Best Embroidery Machine ?

Although their rating on Amazon.com is only one start apart, I would have to give the Brother machine a distinct advantage when comparing the two. It is quieter, easier to use, and offers a much larger variety of functions. The Brother device seems to be a more reliable product as well – it always ships with the right pieces, nothing is missing, and users are able to get it up and running in no time! The Singer device just has far to many one star reviews – people who were so unimpressed with the machine that they replaced it immediately.

When you go out to shop for the perfect embroidery machine for you, make sure you weight the options carefully. After you do a bit of research, however, I believe you’ll come to the same conclusion as me. For about the same price, dollar for dollar, the Singer machine cannot compete with the Brother. In this contest, the difference between first and second place is not even close – choose Brother!

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